SAP S/4HANA Support Analyst

SAP S/4HANA Support Analyst | £40,000-£45,000 | Stowmarket
 
An established international manufacturing organisation is looking for an SAP S/4HANA Support Analyst to join its growing technology team.
 
This is an excellent opportunity for someone with SAP support experience who wants to develop their skills within a modern S/4HANA environment. You'll work closely with operational and business teams, supporting critical systems across manufacturing, warehousing, logistics, and supply chain functions.
 
The position offers exposure to a broad SAP landscape and would suit someone looking to progress beyond traditional application support into a more business-focused SAP role.
 
The Role
 
You'll play a key role in supporting and improving the organisation's SAP S/4HANA platform, helping users resolve issues, improving business processes, and supporting ongoing system enhancements.
 
Responsibilities include:
 

• Managing and resolving SAP support incidents and service requests
• Investigating functional issues and carrying out root cause analysis
• Supporting configuration changes through established change processes
• Working with users across manufacturing, warehousing, logistics, and supply chain operations
• Supporting master data integrity and data-related issue resolution
• Assisting with testing activities, system enhancements, and process improvements
• Monitoring integrations between SAP and connected business applications
• Maintaining support documentation and knowledge articles
• Collaborating with stakeholders to identify opportunities for continuous improvement
• Supporting the ongoing optimisation and adoption of SAP S/4HANA capabilities

 
What We're Looking For
 

• Experience supporting SAP S/4HANA, SAP ECC, or another enterprise ERP platform
• Strong troubleshooting and problem-solving skills
• Experience working with business users to investigate and resolve application issues
• Understanding of ERP processes within manufacturing, supply chain, logistics, or warehousing environments
• Exposure to SAP Fiori or modern SAP user interfaces
• Experience supporting one or more SAP functional areas such as MM, PP, EWM, TM, QM, FI, or CO
• Strong communication skills and a customer-focused approach
• Ability to prioritise workload and manage multiple activities effectively

 
Desirable Experience
 

• SAP S/4HANA support experience
• Manufacturing or production industry experience
• Exposure to warehouse management or supply chain processes
• Experience with testing, UAT, and change management activities
• Understanding of SAP security, authorisations, or master data management

 
Benefits
 

• Salary up to £45,000
• Annual bonus scheme
• Pension contribution
• Healthcare and wellbeing benefits
• Flexible working arrangements
• Ongoing training and development
• Exposure to a large-scale SAP S/4HANA environment
• Long-term career progression opportunities

 
Why Apply?
 
This is a fantastic opportunity to join a stable and growing business investing heavily in its technology landscape. You'll gain hands-on experience within a modern SAP environment, work alongside experienced stakeholders, and have genuine opportunities to develop your SAP career.