IT Systems Administrator

IT Systems Administrator & Support | £40,000 - £50,000 | Norwich 
Full-Time | On-site 

Are you ready to take the next step in your IT career? Looking for a role where you can grow your skills, take ownership, and transition into a Systems Administrator position? This is a fantastic opportunity to join a fast-growing consumer goods business in Norfolk with a strong focus on technology, systems, and scalable growth.

We're looking for a hands-on Technical Services Analyst who enjoys solving problems, supporting users, and is eager to learn and take on more responsibility. You'll be a key part of our clients core IT function, helping to maintain and improve day-to-day IT operations, while also getting exposure to systems administration and business-critical platforms like NetSuite ERP and HubSpot CRM.

As they continue to scale, their IT and systems landscape is evolving—and they want someone who’s excited to grow with them. 
This role is perfect for someone with a solid grounding in IT support and business systems who’s ready to step up, learn new technologies, and become the go-to person for systems across the business.

What You’ll Be Doing:

• Deliver support across the business, ensuring smooth day-to-day operations.
• Help administer and optimise business systems including NetSuite ERP and HubSpot CRM.
• Troubleshoot system issues and work closely with third-party vendors and partners to resolve them.
• Assist with system configuration, updates, and data integrity projects.
• Manage user accounts, permissions, and device policies across platforms.
• Get involved in IT and systems projects as we expand and improve our tech stack.

About You:

• You’ve worked in a IT Sys Admin, Technical Support or IT Services Analyst role and want to grow your responsibility.
• You're curious, hands-on, and keen to build up your systems and infrastructure knowledge.
• You have experience with supporting business applications like NetSuite, HubSpot, or similar ERP/CRM tools is a big plus.
• Comfortable supporting Microsoft 365 environments and Windows-based systems.
• Confident communicating with both technical and non-technical stakeholders.
• Strong troubleshooting skills and a proactive mindset.
• Exposure to systems administration tasks, networking basics, or IT project work is a bonus.

What they offer:

• You'll be joining in a Systems Administrator and Support role, playing a key part in the delivery of their IT roadmap.
• The chance to work across a growing technology landscape, helping to implement new tools, systems, and processes as we scale.
• A real opportunity to influence how technology supports the business and shape the way they work.
• Hands-on experience with business-critical platforms like NetSuite ERP and HubSpot CRM.
• A collaborative and ambitious working culture that values personal development and innovation.
• Competitive salary, benefits, and a supportive team environment.