CRM Administrator

CRM Administrator | £30k-£34k DOE | Remote/Hybrid Working | West Yorkshire

Have you got experience with Zoho?
 
We are looking for a CRM Administrator to join our client’s award-winning EdTech company to assist them through a period of digital transformation, upgrades and automation to optimise revenue operations.
 
Your job will be to uncover areas for improvement and execute changes in order to maintain the stability and performance of their CRM (Zoho One).  This entails carrying out, upholding, and supporting the business requests.


Role/Responsibilities:

• Be the data and CRM champion within the company and lead on the development, planning and delivery of new enhancements with the current CRM and surrounding tech stack
• Work alongside the commercial teams including Sales, Marketing and Customer Success to support with CRM requirements, processes and workstreams
• Manage and maintain existing automated workflows within the CRM
• Bringing data to life by creating dashboards and analytic visualisations

 
Skills/Experience:

• 1-2 years’ experience as a CRM Administrator
• Zoho CRM experience is essential 
• Experience with API integrations
• Understanding of GPDR requirements
• Experience solving issues/creating solutions within the CRM

Desirable

• SaaS experience
• Project management skills
• Experience with CRM coding
• Experience working with webhooks and JSON formatted data
• Experience using BI platforms such as Tableau, Power BI, or Zoho Analytics
• Process mapping experience

Package:

• Salary £30,000 - £34,000 DOE
• Work with global thought leaders and grow your career in an ambitious and dynamic environment
• Hybrid/Remote working arrangements available
• Family friendly and inclusive environment
• 25 days annual leave (plus bank holidays)

 
This CRM Administrator vacancy is being handled by Langham Recruitment Ltd. Langham Recruitment Ltd acts as an employment agency and is registered in England and Wales (reg 13284839).

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